Privacy Policy

Please see below for the LabLogic Group Privacy Policy.

1. Introduction

Welcome to Southern Scientific, part of the LabLogic Group of companies. Your privacy is important to us. This Privacy Notice explains how we collect, use, and protect your personal data.

2. Types of Data Collected

We collect personal data, such as your name and email address, as well as non-personal data, such as IP address and browser information.

3. How We Collect Data

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You are contacting us on behalf of the company you work for.
  • You have subscribed to our mailing list.
  • You accept an invite to an event we are holding.
  • You attend a conference and make in-person contact.
  • You have visited our website and consent to our use of cookies.
  • You have completed the contact form on our website.
  • You have applied for a job with us.
  • You have made an information request.
  • You have made a complaint or inquiry to us.

We also receive personal information indirectly, in the following scenarios:

  • One of our distributers send your contact information for a service you have purchased.
  • We have contacted a company we are working with and it gives us your personal information in its response.
  • An employee of ours gives your contact details as an emergency contact or a referee.

We do not use purchased 3rd party mailing lists.

4. How We Use Your Data

We use your data to provide services, facilitate an event, fulfil an information request, improve the user experience, for marketing purposes or for a legal requirement.

Where email marketing is undertaken, all communication has an immediate unsubscribe. We only ever intend to send relevant marketing communications to our previous customers and prospects.

Marketing data is segmented to ensure that all of our communications are targeted and customers receive information which they have a legitimate interest in. If we get that wrong, we will amend our records as soon as we become aware; we value your time as much as we value ours.

5. Data Retention

Your data is retained as long as necessary for business and legal purposes. Information relating to this can be found in our data retention policy and schedule. Please contact dataprotection@lablogic.com for further details.

6. Data Sharing

We will never share your personal data with a third party unless we are obliged to by law.

7. Data Security

We use encryption and secure servers to protect your data. We will notify you of any data breaches as required by law.

8. User Rights

You have the right to access, correct, delete, or restrict the use of your data. You can also withdraw consent for marketing communications at any time.

9. Changes to This Notice

We may update this Privacy Notice periodically and will notify you of significant changes.

10. Contact Us

If you have any questions, please contact us at:

Address

Innovation House

6 Europa View

Sheffield

S9 1XH, United Kingdom

Phone Number

+44(0)114 266 7267

Email

solutions@lablogic.com